About Superdrugs

What services does Superdrugs offer?

Superdrugs offers a comprehensive range of services to meet your health needs. From over-the-counter medications and prescription drugs to expert advice from our knowledgeable staff, we are here to assist you every step of the way.


Does Superdrugs offer supplements other than medications?

We do, in fact, have a comprehensive selection of vitamins and supplements that cater to a wide variety of dietary requirements.




What kind of beauty products do Superdrugs have?

We have a variety of beauty products, including serums, tonics, and creams of varying types. Our beauty products cover everything from the skin to the hair to the health of the user.



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How can I contact Superdrugs for assistance?

You can reach out to us through various channels. Our customer support team is available via phone, email, and live chat on our website. We strive to provide prompt and helpful responses to all your queries.



Can I get any online assistance?

Yes, you can always take full advantage of our online assistance at any time of the day.



Are all the medications at Superdrugs safe and authentic?

Absolutely! We prioritize your safety and only source medications from reputable manufacturers and suppliers who adhere to stringent quality standards. Rest assured that you will receive genuine products when shopping with us.


Does Superdrugs require a prescription for purchasing certain medications?

Yes, some medications necessitate a valid prescription as per legal requirements. However, many common over-the-counter products are readily available without one. If in doubt about whether you need a prescription for a particular product, feel free to contact us.





Can I consult a pharmacist at Superdrugs?

Yes, definitely! Our experienced pharmacists are always ready to address any concerns or questions you may have regarding medication usage, potential side effects, drug interactions, or general health inquiries.


What is the Superdoc program?

Through the use of the Superdoc program, you will have the opportunity to speak with a qualified medical professional at no cost.


What kind of Doctors are available in the Superdoc program?

We have dermatologists, gynecologists, ophthalmologists, and specialists in a wide variety of other fields as well.



Is the Superdoc program available now?

Yes, it is currently operational.





What payment methods does Superdrugs accept?

We accept various forms of payment including major credit cards like Visa and Mastercard as well as digital wallets just for convenient transactions during online purchases.



How long does it take for delivery after placing an order?

We strive to process orders promptly so that they reach you in the shortest possible time frame.


When should I expect my delivery after placing the order?

In general, you can expect delivery within 3-5 business days depending on your location and other local scenarios.


Do the shipping times vary?

Please note that shipping times may vary due to circumstantial factors beyond our control, such as weather or customs delays.


Does Superdrugs offer international shipping?

Currently, we are offering local deliveries.


Can I cancel my order after placing it?

You are able to cancel the order, but you must do it within a certain window of time in order to do so. You are unable to cancel the order after it has already been packed for shipment.